1. Acceptance of Terms

By accessing or using any services provided by Upstate Tech Solutions, LLC (“we,” “us,” “our”), you agree to comply with and be bound by these Terms and Conditions, including our Privacy Policy and A2P communication policies. If you do not agree, please refrain from using our services.

2. Consent to A2P Messaging

By providing your contact information, including your mobile number and email address, you consent to receive Application-to-Person (A2P) communications from Upstate Tech Solutions. These messages may include updates, alerts, service-related notifications, and promotional content. You understand that consent is not a condition of purchase.

3. Opt-Out Instructions

You may opt-out of A2P communications at any time. To stop receiving SMS messages, reply "STOP" to any message received from us. For email, click the "Unsubscribe" link located at the bottom of any marketing email. Opting out will not affect necessary transactional communications related to your account and services.

4. User Responsibilities

You agree to provide accurate information and to promptly update any changes. It is your responsibility to ensure your contact information is current to receive A2P messages and other important communications.

5. Service Use and Prohibited Activities

You agree not to misuse our services, including but not limited to using the services in ways that violate applicable laws, infringe intellectual property rights, or disrupt the services for others.

6. Payment Terms

Payments for services are due as per the individual service agreement. If an invoice is not paid by the due date, Upstate Tech Solutions reserves the right to charge late fees and suspend or terminate services until the balance is settled.

7. Data Privacy and Security

We respect your privacy and are committed to securing your data. Refer to our Privacy Policy for details on how we collect, use, and protect your information in compliance with A2P communication standards.

8. Intellectual Property

All content on our website and in our communications, including text, graphics, logos, and software, is the property of Upstate Tech Solutions or its licensors and is protected by copyright and trademark laws.

9. Disclaimer of Warranties

Our services are provided “as is” and “as available.” Upstate Tech Solutions disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Upstate Tech Solutions is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services following such changes indicates acceptance of the revised terms.

12. Termination

We may suspend or terminate your access to our services if you breach these Terms and Conditions. Termination does not relieve you of any payment obligations incurred prior to termination.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of South Carolina, and any disputes shall be resolved within its jurisdiction.

14. Contact Information

For questions regarding these Terms and Conditions or your rights under A2P compliance, please contact us at:

Upstate Tech Solutions, LLC
PO Box 10, Lyman SC 29365
info@upstatetechsolutions.net
+1 (864) 365-6468